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Terms and conditions

Read the terms and conditions for using the Bumper to Bumper website

Last updated: 2025

Use of this website and the purchase of any products using the website (the “Products”) is subject to terms and conditions stipulated in these Terms of Use. Accessing or using this website constitutes acceptance of these terms and conditions. Uni-Select Inc. or its subsidiaries (hereafter “Uni-Select”) may, at their sole discretion, modify this agreement from time to time, including to ensure compliance with applicable law provided however that the terms in force at the time of your Product purchase will continue to apply to such purchase. Please check periodically for updates. Your continued access or use of the website constitutes your acceptance of the new Terms of Use. Each time you use the website, you acknowledge and agree to be bound by these Terms of Use. Bumper to Bumper® is a registered trademark of Uni-Select Inc.

Please read these Terms of Use carefully as they contain important information regarding your legal rights, remedies and obligations, including, but not limited to, various limitations, exclusions and indemnities. If you are not willing to comply with every provision of these Terms of Use, you may not use this website (which includes any materials, content or services made available through it).

1. RIGHTS GRANTED AND RESTRICTIONS ON USE

You may freely download, copy, display, print, or otherwise use the content of this website for non-commercial purposes only. However, on any such downloading, copying, display, printing or use, you must retain all copyright and other notices on this website explicitly acknowledging Uni-Select as the provider of such content. Uni-Select reserves the right to require you to delete, destroy or otherwise remove any content that is used in a manner that in Uni-Select’s opinion is contrary to the Terms of Use, or otherwise inappropriate, derogatory or offensive. You may in no way modify, reformulate, adapt, alter, adjust, change, disassemble, frame or decrypt any of the content of this website.

Except as provided in the foregoing paragraph, you may not use, distribute, sell, modify, transmit, revise, reverse engineer, republish, post or create derivative works (where applicable) of the trademarks, trade names, logos, information, software or other material or content on this website (collectively referred to as the “content” of this website) without Uni-Select’s prior written permission. You acknowledge and agree that this website and its content are the property of Uni-Select, its affiliates and/or their respective service providers, suppliers or licensors, and that you will not acquire any rights or licenses in any trademarks, copyright or other intellectual property on this website or in its content. All rights not expressly granted to you are reserved by us and, if applicable, our licensors.

2. TRADEMARKS

This website and its content, including the text, images, graphics, layout and information contained therein are protected by copyright and by trademark law and any other applicable laws. The trademarks, trade names, service marks, and corporate logos and emblems displayed here either belong to Uni-Select or one of its affiliates, or belong to third parties and have been used with their permission. Products and company names and logos appearing on this website may be trade names, trademarks and service marks of their respective owners. Unauthorized use of the content may violate copyright, intellectual property and other laws.

Any use of the trade names, trademarks, service marks and logos (collectively “Marks”) displayed on this website, except as expressly provided in these Terms of Use, is strictly prohibited. Nothing appearing on this website or elsewhere shall be construed as granting, implicitly or expressly, any license or right to use any Marks displayed on this website.

3. YOUR USER INFORMATION

In the event that any of the services on this website require you to open an account ("your Account") or otherwise provide user or registration information ("your User Information"), you must complete the registration process by providing us with complete, truthful, and accurate information. You grant to us and to all other persons and entities involved in the operation of this website the right to use, store, monitor, retrieve, and communicate your User Information in connection with the operation of this website. Our information collection and use policies with respect to your User Information are set forth in our Privacy Statement, which is incorporated in these Terms of Use by reference for all purposes.

You are solely responsible for maintaining the confidentiality of your User Information. You are also solely responsible for any and all activities that occur under your Account or your User Information. You must notify us immediately of any suspected or actual unauthorized use of your Account or your User Information.

We reserve the right to terminate your Account or to refuse services to you, without prior notice to you, at any time and for any or no reason. Without limiting the above, we will permanently terminate your Account and remove your User Information from this website if you have been found to violate Uni-Select's copyrights, or those of any other copyright holder; if we believe that you may be under 14 years of age; or if you violate these Terms of Use. If your Account, or your registration(s) with or ability to access this website, or any other service provided to you by this website is discontinued by us on any of the foregoing bases, you agree that you shall not attempt to re-register with or access this website or any other service provided by this website, through use of a different username or registration information.

Any passwords used for the website are only intended for individual use. You are prohibited from sharing or otherwise providing the right to use your password with any other person. You are responsible for the security of any password. Uni-Select may, in its sole discretion, monitor the use of any password and may require you to change your password at any time.

4. SITE SECURITY

You are prohibited from violating or attempting to violate the security of the website, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to the website, overloading, "flooding," "spamming," "mailbombing," or "crashing"; (d) sending unsolicited email, including promotions and/or advertisements of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security will result in the user being denied access to the website and may result in civil or criminal liability. Uni-Select will use commercially reasonable efforts to investigate occurrences that may involve such violations and will cooperate with law enforcement authorities in prosecuting website users who are involved in such violations.

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the website or any activity being conducted on the website. You agree not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, intelligent agents, or similar devices) to search or navigate the website other than the search engine and search agents available from Uni-Select on the website and other than generally available third-party web browsers.

5. NON-CONFIDENTIAL USE OF YOUR POSTINGS

Uni-Select may reproduce, use, disclose or distribute any questions, comments and other information received by you through this website without notice or obligation to you, in conformity with its Privacy Statement. By posting via e-mail or otherwise any such information through this website, you grant Uni-Select a perpetual, non-exclusive, irrevocable, royalty-free right and license to use, download, upload, copy, reproduce, exhibit, display, publish, post to any other public forum, perform, sell, modify, alter, change, create derivative works from, transmit, sublicence, distribute and otherwise treat such information as its own content in whatever manner Uni-Select shall, in its sole discretion, deem appropriate without any form of recognition, credit, acknowledgement, reward or compensation whatsoever.

Furthermore, by posting any content, trade secrets, or know-how to this website, including electronic mail, you represent and warrant that such content, trade secrets, or know-how is your own work, is non-confidential, and its use by Uni-Select in no way violates the intellectual property or other rights of any third parties. The duty to ensure non-infringement of the rights of any third parties rests solely with you.

You agree to indemnify, contribute to and hold harmless Uni-Select, its subsidiaries, affiliates, contractors, agents, and/or employees (collectively the “Indemnified Party”), against any liability, be it civil, criminal or quasi-criminal, resulting from any violation of any law by you in your use of this website and from the use, transfer or sublicence by the Indemnified Party of any content, trade secrets or know-how provided to the Indemnified Party by you. As part of this indemnification, you agree to co-operate with all reasonable requests made by the Indemnified Party, its subsidiaries, affiliates, contractors, agents and/or employees.

6. PAYMENT AND ORDER ACCEPTANCE

Prices for all Products are displayed in Canadian dollars and exclude any and all applicable taxes, unless expressly stated otherwise. You are responsible for the payment of any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase Products, you agree to pay the applicable fees and taxes (if any) set forth in the offer you accepted using a valid credit card (or other forms of payment that Uni-Select accept). Uni-Select reserves the right, upon prior notice to you, to change the amount of any fees and to institute new fees.

Uni-Select reserves the right, in its sole discretion, to refuse or cancel any order for any reason. Uni-Select may also require additional verification or information before accepting any order. All authorized charges will be billed to your designated credit card account (or other payment methods), on the terms described in the specific offer. If payment cannot be charged to your credit card or your payment is returned to Uni-Select for any reason, Uni-Select reserves the right to either suspend or terminate your access to the website and/or the unpaid-for Products.

It is your responsibility to ensure that sufficient funds are available to cover the charges for the Products. Uni-Select has no liability for any overdraft or other fees that you may incur as a result of Uni-Select processing your payment. Uni-Select will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, Uni-Select will issue a credit to you in the amount of the charge.

7. PRODUCT SAFETY

Automotive parts, equipment, and accessories require careful and proper use, installation, inspection, and maintenance for proper performance. Uni-Select is not responsible and will not be held liable for any harm or damages you may incur as the result of improper, illegal, unsafe, or otherwise incorrect use, installation, inspection, or fitment of any Product.

8. PRODUCT IMAGES

Uni-Select uses electronic images in reference to certain products we make available for sale through the website. Uni-Select does not warrant that any particular product image on display fully and completely represents the exact appearance and makeup of that associated product. Product images may represent different iterations of available products, which may differ in terms of exact appearance, available features, design, or configuration. Products' particular colorings may differ slightly from their appearance in product images displayed on the website. Uni-Select reserves the right to display "boilerplate," generic, or otherwise representational images in reference to available Products.

9. RETURNS AND REFUNDS

We want you to be completely satisfied with your purchase. While Uni-Select’s website may contain indicative tools as to whether a certain Product is compatible with a stock model of your vehicle, we make no representations as to the compatibility of any part with any vehicle. It is your responsibility to consult the specifications of your vehicle’s OEM and the part to ensure compatibility. You may also contact your local store to validate part compatibility before your purchase.

If you would like to return an item, please visit the location where the purchase was made. Our on-site team will be happy to assist you with the return process.

Uni-Select Discretion

Uni-Select reserves the right to deny any exchange or return. Please do not install damaged or incorrect items, as doing so will void our return policy. Any parts that have been modified, installed, or damaged in any way by the customer may result in denial of a refund and/or exchange.

1. Returned parts must be in "as new" condition and shipped or returned in their original packages at the location where the purchase was made. The part must be returned in person or shipped back at your expense in packaging that ensures safe shipping. We cannot issue a credit for items that return to our facility damaged, or for items that have been partially or fully installed or painted. Proper shipping and associated cost are the responsibility of the customer.

2. The original invoice, or a copy, must be presented with the item.

3. Our return policy provides 30 days from the date of the original invoice to return items.

4. Refunds will be issued, by credit using the same payment method used for the purchase once we have inspected the part(s). Exceptions will apply for parts that were received damaged or stocked incorrectly.

5. All refunds will be processed once merchandise has been returned to Uni-Select. Please allow 5-7 business days for the refund to be posted to your account.

Core Returns

Old or failed parts such as batteries, alternators, starters, CV shafts, brake calipers, distributors, and engine blocks may contain a "core" or recyclable component. These cores can be provided to the manufacturer for rebuilding or recycling. Those parts may have a core price that is used as a deposit on the portion of the part that can be remanufactured, which is designed to encourage the return of the old part and could save you money on replacement parts.

The core charge (or deposit), is the additional charge you pay until you return your old part, at which time it is refunded. If you don't have the core at the time of purchase, you must pay the core charge.

A core must be returned in person. The process of returning a core is the same as for a regular part, with the exception of the 30-day limit, as outlined above.

10. MANUFACTURER WARRANTY

Products sold by Uni-Select typically have a manufacturers’ limited warranty extended to the original purchaser to cover conditions that are reasonably considered to have been within the manufacturers’ control. All warranties applicable are listed on Uni-Select’s website, or included with the Product, as applicable.

Warranty requests may be submitted to Uni-Select in store only. In Uni-Select’s sole discretion, warranty requests submitted to Uni-Select may be, transferred to the manufacturer/supplier by Uni-Select on behalf of the consumer, or Uni-Select will direct the consumer to a nearby manufacturer address, to obtain service directly. All requirements and conditions of a warranty claim are at the discretion of the manufacturer/supplier. All claims will be approved or denied at the discretion of the manufacturer/supplier. Uni-Select cannot override the warranty decision made by the manufacturer/supplier in any scenario.

Uni-Select will not compensate or cover any duties, shipping fees, or installation fees incurred for warranty claims.

11. DISCLAIMERS AND LIMITATION OF LIABILITY

IF YOU ARE A CONSUMER subject to Quebec’S CONSUMER PROTECTION ACT (CQLR C P-40.1), THIS SECTION DOES NOT AFFECT THE LEGAL WARRANTY PROVIDED under section 34 to 54 of such act.

THIS WEBSITE AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. UNI-SELECT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND ON INFRINGEMENT WITH RESPECT TO THE SITE AND MATERIALS, CONTENT, SERVICES AND PRODUCT ON THIS SITE. UNI-SELECT DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. UNI-SELECT DOES NOT REPRESENT OR WARRANT THAT THIS SITE IS FREE FROM TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. UNI-SELECT DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, EVEN IF UNI-SELECT OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSES FROM OR THROUGH THIS SITE IS AT YOUR SOLE RISK.

Uni-Select uses reasonable commercial efforts to ensure that the information contained on this website is accurate but does not in any way guarantee the currency, accuracy, completeness, non-infringement or authenticity of such information. All information contained on this website, including all stock price information, is provided for informational purposes only, and is not intended for trading or other purposes. Uni-Select assumes no responsibility with respect to the accuracy or completeness of any such information and is not liable or responsible in any way for any delays, inaccuracies or errors in any such information or in the transmission of any such information.

Uni-Select, its subsidiaries, affiliates, contractors, agents and/or employees make no guarantees or warranties (whether express or implied) about this website or its contents including, without limitation, that the use of this website will be uninterrupted, error-free, stable or suitable for all users. Without limiting the generality of the foregoing, this includes implied warranties of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement.

IF YOU ARE A CONSUMER subject ot Quebec’s CONSUMER PROTECTION ACT (CQLR C P-40.1), THE LIMITATIONS OF LIABILITY CONTAINED IN THIS SECTION DO NOT RELEASE UNI-SELECT FROM THE CONSEQUENCES OF ITS OWN ACTIONS OR THE ACTIONS OF ITS REPRESENTATIVES.

IN NO EVENT WILL UNI-SELECT, ITS SUBSIDIARIES, AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS OR AGENTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE CONTENT AVAILABLE OR REFERRED TO ON THIS WEBSITE, OR ANY OTHER WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE WHETHER OR NOT CAUSED BY UNI-SELECT’S NEGLIGENCE AND EVEN IF UNISELECT HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING.

The exclusion of certain warranties and the limitation of certain liabilities are prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you.

12. USE OF LINKS

There are certain links on this website which lead you to other websites on the World Wide Web which are not maintained or controlled by Uni-Select. Uni-Select provides these links for your convenience only and is not responsible for the content of any linked website and makes no representation or endorsement whatsoever about any other website which you may access through this website. We reserve the right to disable links from the third party sites to any Uni-Select site. Links to downloadable software websites are also provided for your convenience only and Uni-Select is not responsible or liable for any difficulties associated with downloading such software.

13. INDEMNITY

As a user of this website, you agree to defend, indemnify and hold Uni-Select and its related companies harmless from any and all liabilities, costs and expenses, including attorneys’ fees, related to your violation of the terms and conditions of these Terms of Use.

14. CHILDREN

This website is intended for users over the age of 18 and is not directed to children under 14. Uni-Select strongly encourages all parents to supervise their children’s online activities and regularly monitor their children’s use of the Internet. Parents should consider using parental control tools and other services to assist them in supervising their children’s online use or online disclosure of their name, address or other personal information without parental consent.

15. LAWS

All matters relating to your access to, or use of, this website shall be governed by the statutes and laws of the Province of Québec or the federal laws of Canada, as applicable, without regard to the conflicts of laws principles thereof. All disputes, proceedings or claims arising out of or in connection with this website shall be submitted and be subject to the exclusive jurisdiction of the Courts of the province of Québec.

16. TERMINATION

Notwithstanding any of these Terms of Use, Uni-Select reserves the right, without notice and in its sole discretion, to terminate your license to use this website, and to block or prevent future access to and use of this website if you violate any of these Terms of Use. Upon termination, these Terms of Use shall still apply.

17. SEVERABILITY

If any provision of the Terms of Use is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

18. RIGHTS TO CONTROL SITE

The content of this website is subject to change, restriction or termination without any notice to you.

19. MISCELLANEOUS

The terms and conditions of this legal notice constitute the entire agreement between Uni-Select and the users of this website with respect to their use of this website. Uni-Select’s failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any right on its part. If any part of these Terms of Use is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof.